KUALA LUMPUR, July 19 – The global outage of IT systems running on Microsoft-based systems appears to have reached Kuala Lumpur International Airport (KLIA), with social media users reporting operational disruptions at Terminal 2.
Since the kiosks in Terminal 2 are not in operation, there are long queues so travelers have to check in manually at counters.
There are 10 more tour groups welcoming many people in KLIA (T2). I only need to use one Q counter (domestic and international) for check-in. Kiosks remain offline. pic.twitter.com/b0x4DtDw2y
— Syahrul Azlan | Mutawwif Emas (@syahrulazlan91) July 19, 2024
Express airport train service KLIA Express announced on X (formerly Twitter) that its payment system had failed and tickets could only be purchased manually.
PAYMENT SYSTEM UPDATE, July 19, 2024: Due to a technical glitch, tickets cannot currently be purchased through our app, website or digital wallets. Please go to the counter to purchase your tickets.
– KLIA Ekspres (@KLIAekspres) July 19, 2024
So far, only Air Asia has confirmed that its internal systems are affected, but flight operations are still possible.
Currently, Kuala Lumpur International Terminal 1 is operating as usual, as shown in this photo taken in Sepang on July 19, 2024. — Malay Mail pic
The situation at Terminal 1 is better as neither Malaysia Airports nor Malaysia Airlines say there are no disruptions.
