Summary
- Hawaiian Airlines is offering exemptions and rebookings or credits to passengers affected by Tropical Storm Hone.
- Passengers traveling to Hilo and Kona should reschedule their travel plans due to expected delays and cancellations.
- Other airlines, such as Air Canada and Southwest, are offering flexibility to Hawaii travelers during the storm.
Due to the arrival of Tropical Storm Hone, travelers heading to Hawaii were asked to reconsider their travel plans. Hawaiian Airlines has begun issuing travel waivers to affected travelers, with the option to reschedule travel to next week without penalty or receive a credit for the travel cost.
Passengers to Hilo and Kona are asked to postpone their travel plans
Travelers flying on Hawaiian Airlines to or from Hilo (ITO) and Kona (KOA) with bookings on August 24 and 25 may rebook their flights to alternate dates without additional fees. However, the new travel arrangements must be completed by August 29. Travel outside of this period may not qualify for the exemption.
Photo: Hawaiian Airlines
Passengers who change their itinerary can do so at no additional cost, but they must remain in the same cabin class and travel the same route. Those who wish to cancel their travel plans can keep the value of the original ticket as a credit, which must be redeemed within one year of the original purchase date. There are no change fees with this option, but travelers may be required to pay a fare difference when making a new booking. For more information, contact Hawaiian Airlines customer service at 1-800-367-5320 or use the live chat feature on the airline’s website.
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Delays and cancellations of flights are expected
Hawaiian Airlines has advised passengers to expect delays and cancellations of scheduled flights over the next few days as Tropical Cyclone Hone heads toward the airline. The airline has urged travelers with bookings over the next few days to reschedule their travel and stay home and safe. Worsening weather conditions will also complicate traffic conditions.
Air Canada Honolulu is directly served by Vancouver International Airport (YVR), which flies year-round aboard its Boeing 737 MAX 8 aircraft, has also issued a travel advisory for passengers traveling on August 25 and 26. The airline has advised that its flight to Hawaii may be impacted by the tropical storm and has allowed passengers to change their travel dates for Sunday and Monday without penalty. The Canadian carrier currently has these flights scheduled and they are expected to continue to operate as planned, according to Flightradar24:
Sunday, August 25
- AC519Departure Vancouver at 17:35, arrival in Honolulu at 20:48
- AC518Departure from Honolulu at 22:00, arrival in Vancouver at 06:55
Monday, August 26
- AC519Departure Vancouver at 17:35, arrival in Honolulu at 20:48
- AC518Departure from Honolulu at 22:00, arrival in Vancouver at 06:55
Photo: The Bold Bureau | Shutterstock
Southwest Airlines is another carrier that has increased flexibility for passengers in light of Hone. Those with reservations through the following ports can rebook within 14 days without penalty:
- Hilo – Hawaii Island, HI (ITO)
- Honolulu – Oahu, HI (HNL)
- Kahului – Maui, HI (OGG)
- Kona – Hawaii Island, HI (KOA)
- Lihue – Kauai, HI (LIH)
Many other airlines in the region also offer flexibility. If you are planning a visit to Hawaii in the next few days, it is advisable to contact your respective airline.
