Delta Air Lines has begun rolling out fast, free Wi-Fi on select long-haul international flights, improving connectivity for passengers around the world. This service, provided by T-Mobile, is an important step toward Delta’s goal of offering free Wi-Fi across its entire global fleet.
The new service will initially be available on Viasat-equipped aircraft operating long-haul international flights. Delta expects to offer free Wi-Fi on most transatlantic flights by the end of summer 2024. Currently, free streaming-quality connectivity is available on nearly 700 aircraft, representing over 90% of Delta’s main domestic fleet. The airline expects to expand this availability to the majority of its customers by the end of the year.
“As we continue to expand fast, free Wi-Fi and the in-flight experiences that come with it, we can serve customers in new, spontaneous ways on domestic and international travel,” said Ranjan Goswami, Delta’s senior vice president of customer experience design.
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The rollout of free Wi-Fi on international flights will be route-by-route. Initially, passengers on Viasat-equipped aircraft will be able to use the service without logging in with their SkyMiles account. Later in the year, all Viasat-equipped aircraft will transition to the Delta Sync Wi-Fi experience, which requires a SkyMiles membership to access exclusive in-flight features and offers.
The schedule for the introduction is as follows:
– August 2024: United Kingdom, Germany, Netherlands, Spain and Italy
– September 2024: Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland
– October 2024: South America (Brazil, Argentina, Chile, Colombia, Ecuador and Peru) and Hawaii
– December 2024/January 2025: Nigeria, Ghana and Senegal
– Mid to late 2025: Trans-Pacific region (including Asia, Australia and New Zealand) and South Africa
This schedule is subject to change depending on testing and satellite availability. Delta also plans to expand this service to regional routes, including those served by Boeing 717 aircraft, by 2025.
Editor’s Note: This article was created by AI and is based on a Delta Air Lines press release. It was reviewed by a TravelAge West editor.
