Alaska Airlines celebrated the grand opening of its newly renovated, first-class terminal at Portland International Airport in Oregon.
As part of the terminal reopening, Alaska is introducing new proprietary and innovative technologies and processes to transform the airport experience and move travelers seamlessly through the lobby and to security in five minutes or less.
“As our second largest hub, Portland is an essential part of Alaska’s future,” said Shane Jones, senior vice president at Alaska. “Our close collaboration and joint investment with the Port of Portland in this new world-class terminal underscores our focus on enhancing our guests’ travel experiences.”
New technological features passengers will experience at Oregon Airport include Apple iPad-equipped baggage tags and automated bag drop stations. Customer service representatives will continue to troubleshoot potential issues and assist travelers.
Alaska and Horizon Air flights at Portland International Airport increased 17 percent from 2023 to 2024, equating to 110 daily flights to 55 nonstop destinations at peak times, with 29 of those destinations served exclusively by Alaska.
“Nearly 90 percent of our passengers now check in before arriving at the airport, so we’ve introduced our lobby experience of the future in Portland. It simplifies baggage drop-off and quickly guides guests through the lobby so they can take advantage of everything the new terminal has to offer,” said Charu Jain, senior vice president at Alaska.
A new lounge at the airport will offer more than 12,000 square feet of guests’ favorite dishes, all in a modern Pacific Northwest setting. Scheduled to open in 2026, the lounge will feature a barista station, fireplace and views of the new terminal.
Subscribe to the TravelPulse daily newsletter to receive the latest travel news, updates and offers.
